Terms & Conditions

Terms & Conditions of Service

RELEVANT INFORMATION

It is a requirement for the purchase of products offered on this site authorized by ZALOA Languages S.C., that you read and accept the following Terms and Conditions that follow. Your use of our services and your purchase of our products and/or services implies that you have read and accepted the Terms and Conditions of Use. All purchases and transactions carried out through this website are subject to a confirmation and verification process and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the payment method selected. In some cases, verification by e-mail may be required. The prices of the products offered in this Online Store are valid only for purchases made on this website.

PURCHASING POLICIES

You will only be able to buy products that are available for sale and whose details are described in the ZALOA Languages S.C. online shop.
All our prices are in national currency (MXN) and already include taxes. (If you require an invoice, please check the payment policy).
Once you have selected the products you want to purchase, these products will be included in the shopping cart, in that case, you must select the option view cart, where you can modify your order, if you are sure of your purchase, select the option make / complete purchase, where you
must fill your personal data and then select the payment option you want. (See payment policies below).

Check that all personal and payment details are correct and complete, since the success of your purchase depends on this.
Our system does not allow modifications, so we ask you to carefully review your order, verifying the description of the service to be purchased. Once your purchase is complete, you will receive an email from us, in a maximum of 24 hrs with order confirmation.
Once the money is reflected in our account, the dates of the service will be confirmed according to what you have chosen to buy. (See Service Policies below).

For any questions or clarification of your purchase write to: info@zaloalanguages.com

If you have discount coupons, the code must be entered at the time of purchase and only one discount coupon will be valid per purchase.

SHIPPING POLICIES

Due to the nature of the service, the shipping policy does not apply.
Except if you have chosen to purchase the products called 30 Days Challenge (Language) and Burn & Learn (Language), in which case you will receive the content of the course through the established electronic means once the corresponding payment has been corroborated.

PAYMENT POLICIES

Wire Transfer/Bank Deposit:
If you make the payment via bank transfer or deposit, please send a scan or photograph of the payment receipt to the following e-mail address: info@zaloalanguages.com
Once the payment is reflected in our account, we will send you an email confirming your payment.

Payment by PayPal/Credit Card:
Once your purchase is done you will receive an email with your order number to confirm your order.
PayPal is our intermediary for electronic payments, so you must have a PayPal account linked to your debit or credit card Visa or MasterCard, if you do not have an account and want to get it go directly to the supplier page.
It is important to note that PayPal charges approximately 5.5% commission for receipt of payment, this is NOT included in the price of the product and / or service should be considered as an extra cost.
Once the payment is reflected in our account, we will send you an email confirming your payment.

Payment in OXXO:
When making the payment in OXXO take into account, in addition to the amount to deposit that there is an extra charge between $5.00 and $10.00 pesos, which charges the store as an intermediary and do not depend on us.

When making the payment, please send a scan or photograph of the payment receipt to the following e-mail address: info@zaloalanguages.com

For security reasons we recommend that you keep the purchase ticket provided by the store.
Once the payment has been reflected in our account, we will send you an email confirming payment.

To invoice:
If you require an invoice for the purchase of our products and/or services, it will be essential to send, in addition to the proof of payment (in any medium you have chosen), the complete fiscal data to the following email: info@zaloalanguages.com . It is necessary to consider that the invoice will be made in the same month that the reception of the payment is confirmed.

CHANGE AND CANCELLATION POLICIES

For individual classes in any of the modes face to face and / or online, changes and cancellations must be made 48 hours in advance.

Translated with www.DeepL.com/Translator